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Credit card companies squeeze customers, says Which

Mon, 27 Apr 2009

Credit card providers are raising costs through increased interest rates, despite a low base rate, and hidden charges, according to new research by Which?.

The consumer group found that 28 lenders had increased costs through interest rates and hidden charges as well as reducing the number of days to pay and the number of interest-free days over the last year.

Credit card customers have seen interest rates up by four per cent for banks such as Natwest, Royal Bank of Scotland and Mint, when the average rise was 0.5 per cent.

Martyn Hocking, editor for Which? Money, said: "At a time when we're all feeling the pinch, it's hugely disappointing that credit card companies are choosing to put the squeeze on borrowers more than ever."

Credit card provider Egg recently announced it was raising its withdrawal charges from 2.5 to three per cent, as research from uSwitch.com showed that 7.3 million people use their cards for withdrawing cash .

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